FAQ's

If you don’t find an answer to your question(s) below, feel free to call us or send us an email on care@printnawab.com or give us a call at +91-8929523784.

      How to order?

        If you are willing to make an online order then create an account, sign in and add the product to the cart and then proceed to check out.

         If you wish to place a bulk order then either write a mail to us at care@printnawab.com or give us a call at +91-8929523784.

          How many times can I redeem the Gift Vouchers?

            Vouchers and Gift coupons can be used only once.

             I have returned my order. What happens to the gift voucher I used in the order?

            If the order is cancelled or returned. It cannot be redeemed again.

            Do you take extra care while delivering brittle products?

            We take special care to deliver our products in excellent condition .We use Eco-friendly packaging to keep our products safe and secured from external damages.

            What if the products that I received are damaged/broken?

            We take special care to deliver our products in excellent condition. We use Eco-friendly packaging to keep our products safe and secured from external damages.

            Is it necessary to have an account to shop on PrintNawab.com?

            PrintNawab gives you an option to shop as a guest too. Just click on ‘Continue as a guest’ and enjoy our fantastic range of products.

            I need personal assistance on my order. Whom can I contact?

            Sure. You can drop us an email at care@printnawab.com. You can also ring us at +91-8929523784.

            How will I know if my order is placed successfully?

            You will receive an email confirmation from PrintNawab once your order is successfully placed. This mail will have all the details related to your order.

            My Items haven’t arrived yet. What can I do?

            Please don’t worry. If you have the tracking information (Tracking number and name of the Courier partner) please visit the courier partner's site and check for your Order. If you are not happy with the information, keep your order number ready and we will be happy to help you.
            You can contact our Customer Care on +91-8929523784 (10 AM - 7 PM) or drop us an email at care@printnawab.com.

            How do I change my shipping address after my order has been placed?

            No Problem! If your order is not shipped you can simply call our customer care at +91-8929523784 and let us know your new address.But after the order is shipped address can't be changed.

             

            Payment FAQ's

            What are the payment options available at PrintNawab.com?

            The payment options we support are Credit card, Debit card, Net Banking.
            All the online payments are processed through CCAvenue payment gateways, which provide secure encrypted connections for all credit card, debit card and net banking transactions.

            There was an error while processing payment. How will I know if the payment went through successfully?

            In case of payment errors/failure, please retry ensuring:
            Information passed on to payment gateway is accurate, i.e. account details, billing address, password (in case of net banking)

            Your internet connection is not disrupted in the process.

            If your account has been debited after a payment failure, it will be rolled back after confirmation from the bank. It will take about 7-10 business days for the refund. You can get in touch with Customer Care along with your order number and details of the amount deducted, or send an email to care@printnawab.com for any further clarifications.

            Why can’t I see the COD option on my payment page?

            This might be due to either your order value is below Rs.500 INR or your postal code does not fall into our COD applicable area.

            Do your prices include Taxes?

            The prices indicated on the website are inclusive of Taxes(GST).